COUNTER+ Support
Last updated: March 13, 2026
Common help topics
- Restore Pro from Settings or the upgrade screen if you already bought it with the same Apple ID.
- Open the app once after editing a counter if the widget needs a manual refresh.
- Export your counters from Settings > Data > Export to CSV.
Troubleshooting checklist
- Confirm you are signed into the App Store with the Apple ID that made the purchase.
- Restart the app after changing widget or purchase settings.
- Make sure the app and widget share the same App Group entitlement in your release build.
Before submission
For support requests, use:
https://github.com/springdatauk/counterplus-privacy/issues