Support

Talk Note Support

Public support page for App Store users and App Review.

Need help with Talk Note? Email hello@springdata.uk.

When you contact support, include your device model, iOS or iPadOS version, and a short description of the issue so we can help faster.

Common Questions

How do I restore purchases?

Open the Talk Note upgrade screen or Settings and use Restore Purchases. Make sure you are signed in with the same Apple Account used for the original purchase.

Why is my transcript missing or in the wrong language?

Open the entry detail screen, choose the transcript language you want, and retry transcription. Talk Note supports an Auto mode and a set of manual language options.

Why am I not getting reminders?

Check that notifications are allowed for Talk Note in Settings on your device. Daily reminders are part of Talk Note Pro.

Why is the widget not updating?

Widgets refresh on iOS and iPadOS schedules. Opening the app and recording or editing an entry can help trigger a refresh.

Does Talk Note require an account?

No. Talk Note is designed to work without creating an account.

Does Talk Note upload my recordings?

Talk Note is designed to keep recordings and transcripts in local storage on your device. The app does not use a custom backend to store journal entries.

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